Frequently Asked Questions
-
What types of animals do you care for?
-We primarily focus on providing care for dogs and cats. For other types of pets, feel free to contact us to see how we can help or provide a referral.
Where are your services offered?
-We are located in East Greenwich, Rhode Island. We provide full service veterinary care to the communities of East Greenwich, Warwick, and North Kingstown. We provide in-home euthanasia services throughout the entire state of Rhode Island.Do you offer payment plans?
-At this time, we are unable to offer payment plan options. We accept cash, checks, and all major credit cards at the time of service.
-
How can I book an appointment online?
-Please click here to reach out for an appointment. Once you submit the form, we'll promptly get in touch to confirm if your location is within our service area and provide the soonest available appointment.Do I need to set an appointment in advance, or do you accept same-day appointments?
-We strongly recommend scheduling an appointment in advance to ensure your pet receives the best possible care. However, we will do our best to accommodate same-day or next-day appointments whenever feasible. Click here to contact us for an appointment.
Do you offer telemedicine consultations?
-Yes, we provide telemedicine services for minor issues and follow-ups. Click here to contact us to determine if your pet’s situation is suitable for a virtual consultation.
Can I access my pet’s medical records online?
-Yes, returning clients can access their pet’s medical records through our online client portal. New clients will receive their portal credentials following their first consultation with us.
-
What happens during a wellness exam?
-A wellness exam includes a comprehensive check-up to assess your pet's overall health. This may include a physical exam, discussing your pet’s diet and exercise routine, and recommending preventive care such as vaccinations and parasite prevention.
How often should my pet have a wellness exam?
-For most pets, annual wellness exams are recommended. Senior pets or those with chronic conditions may benefit from more frequent check-ups.
Are vaccinations necessary for all pets?
-Yes, vaccinations protect your pet from serious diseases. We will tailor a vaccination schedule based on your pet’s age, lifestyle, and risk factors.
-
What should I do if my pet is sick?
-Contact us as soon as you notice signs of illness. We will provide guidance and schedule a sick visit to diagnose and treat the issue promptly.
What kind of diagnostic testing do you offer?
-We provide a range of diagnostic tests, including bloodwork, fecal testing, heartworm and tick testing, and more, to help identify the cause of your pet’s symptoms.
Can you prescribe medications for my pet?
-Yes, after a thorough assessment, we can prescribe and provide medications to treat your pet’s condition.
-
What does a nutrition consultation involve?
-During a nutrition consultation, we evaluate your pet’s diet and make recommendations to ensure they’re receiving optimal nutrition for their age, breed, and health needs.
What is behavior medicine?
-Behavior medicine helps address issues such as anxiety, aggression, or destructive habits. We offer consultations to develop a customized plan to improve your pet’s behavior.
What is palliative care?
-Palliative care focuses on keeping pets comfortable and improving their quality of life when facing chronic or terminal conditions. We work closely with you to manage symptoms and provide support.
-
What is in-home euthanasia?
-In-home euthanasia allows your pet to pass peacefully in the comfort of your home. Our compassionate team ensures the process is gentle and respectful for both you and your pet. To learn more about In-home euthanasia, click here.
How do I know when it’s time to consider euthanasia?
-Deciding when to say goodbye is never easy. We can help you assess your pet’s quality of life and guide you through this emotional process.
Have more questions?
Feel free to contact us at 401-238-4318 or risafeharborvet@gmail.com. We’re here to help!